Effective Date: 16 October 2024

Social Alchemists (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://socialalchemists.co.za/ (the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the Site.

1. Information We Collect

We may collect personal information about you in several ways, including:

Personal Data: While using our Site, you may be asked to provide certain personally identifiable information, such as your name, email address, phone number, company name, and any other information you choose to provide.

Usage Data: We may collect information on how you access and use the Site. This usage data may include your IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. How We Use Your Information

We use the information we collect in various ways, including:

– Provide, operate, and maintain our Site

– Improve, personalize, and expand our Site

– Understand and analyze how you use our Site

– Communicate with you, including for customer service, updates, and promotional purposes

– Process your transactions and send you related information

– Find and prevent fraud

3. Disclosure of Your Information

We may share your information in the following situations:

– By Law: If we are required to do so by law or to respond to legal requests.

– Third-Party Service Providers: We may share your information with third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

– Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to monitor activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Security of Your Information

We use reasonable administrative, technical, and physical security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your data:

– The right to access: You have the right to request copies of your personal data.

– The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

– The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

– The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

– The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

– The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

– Email: admin@socialalchemists.co.za

– Phone: +27 76 623 6580